Privacy Policy
Effective date: September 30, 2026
This Privacy Policy explains what information Kano Konvert collects, why we collect it, who helps us handle it, and the choices you have. We tried to keep it short and in plain English.
Kano Konvert is run by The Ozark Valley Group LLC, an Arkansas limited liability company ("we," "us," or "our"). When we say "you," we mean anyone who uses Kano Konvert.
The short version
- You can translate without signing in. If you sign in, you use your Google account. Buying Premium requires signing in with Google.
- The text you type to translate is sent to Google's Gemini AI to create the translation.
- Please don't type sensitive personal information into Kano Konvert (for example passport or ID numbers, bank or card details, passwords, or health information).
- Stripe handles payments. We never see or store your full card number.
- We don't use ad trackers or analytics tools, and we don't sell your personal information.
- Kano Konvert does not collect your location.
- You can delete your account and data at any time with the Delete account button in the app.
What we collect
When you sign in with Google
- Your name, email address, and profile photo. Google shares these with us through Firebase Authentication when you choose to sign in.
- A user ID, plus the dates you first and last signed in.
What you save in Kano Konvert
- Favorite phrases: the original text, the translation, the two languages, the order you put them in, and the date saved. If you are not signed in, favorites stay only on your device (up to 3). If you are signed in, we save them in our database so they can sync to your other devices (up to 5 on the free plan, unlimited with Premium).
- Rate alert settings: your target USD/PHP rate, your user ID, and when the app last showed you an alert notice. The alert itself doesn't store your email address. Our server also keeps a small record for your alert: whether it's armed, when it last went off, and the rate at that time. When the rate reaches your target, we email the alert to the email address on the Google account you're signed in with, whether or not Kano Konvert is open. Alert emails come from alerts@kanokonvert.com, and replies go to support@kanokonvert.com. You get one email each time the rate crosses your target. Every alert email has a one-click link that turns alerts off by deleting your alert and its record.
- Translation corrections: if you tap Suggest Correction, we keep the original text, the app's translation, your suggested fix, the languages, and your user ID (or "anonymous" if you are not signed in).
Text you translate or look up
- The words you type to translate, look up in the English Dictionary, or play out loud with Speak Translation are sent to Google to process (see "Who helps us run Kano Konvert"). We don't save a translation history to your account. Your browser keeps recent translations on your device to make repeat lookups faster.
Payments
- To buy Premium, you need to sign in with Google, so your purchase is tied to your account. Stripe collects your payment details. Stripe tells us whether your payment worked. We keep your plan type (monthly, yearly, or lifetime), whether Premium is active, when it started or renews, and your Stripe customer and subscription IDs. We do not receive or store your full card number.
"Who's online" count
- To show how many people are using Kano Konvert, we keep a short-lived record of your account ID, when you were last active, and your app version. Only our admins can see it, and it is deleted automatically after about a day.
- Kano Konvert does not collect your location. We don't use your device's GPS, and we don't look up your city or region.
Device and technical information
- Basic logs: like most websites, our hosting provider (Google Cloud Run) and other providers record things like your IP address, browser type, the pages or features you use, the time, and error messages. We use these to keep Kano Konvert working and secure.
- Free translate counts: to enforce the free daily limit and prevent abuse, our server keeps small counter records. There is one for your user ID (if you're signed in), one for a scrambled (hashed) version of your random guest ID, and, if you're not signed in, one for a scrambled (salted hash) version of your IP address (for IPv6 addresses, your network block rather than your exact address). We don't store your raw IP address or raw guest ID in these records. Each record holds only the current day and that day's translate and dictionary counts, and it is overwritten every day. The app sends your device's time zone setting with each translate so we know when your day starts; we use it only for this count.
- Error reports: if something breaks (for example, translations stop working), Kano Konvert may send us an error message with your user ID.
- Notification permission: rate alerts are sent by email (see "Rate alert settings" above). While Kano Konvert is open, it also checks your alert and, at most once every 12 hours, shows a browser notification if you allowed notifications, or a message in the app if you didn't. Your browser asks for permission first. We don't use push notifications, so we don't collect push or device tokens.
Storage on your device
- Kano Konvert saves some information in your browser (local storage, session storage, and IndexedDB). This includes your sign-in session, settings, favorites (if you are not signed in), your Premium status, a random guest ID, your daily free translate count, cached exchange rates, and recent translations. It also saves app files so Kano Konvert works as an installable web app and can open offline.
- We don't use cookies for ads or analytics. Our hosting provider may set a technical cookie to route traffic.
How we use your information
We use your information to:
- Translate text, define words, and read translations out loud.
- Sign you in and keep your account secure.
- Save and sync your favorites.
- Check exchange rates and email your rate alerts to the email address on your Google account.
- Process Premium purchases and turn Premium on or off.
- Count free translates so the daily limit works.
- Review translation corrections and improve translations for everyone.
- Answer your questions when you contact us.
- Find and fix bugs, prevent abuse, and keep Kano Konvert running.
- Follow the law.
We don't use your information for advertising, and we don't build ad profiles about you.
Who helps us run Kano Konvert
We share information only with companies that help us run Kano Konvert. They may use it only to provide their service to us, or as their own privacy terms allow.
| Provider | What they do | What they get |
|---|---|---|
| Google Firebase (Authentication and Firestore) | Google sign-in; stores your account record, favorites, rate alerts, and corrections | Your Google profile info and the data listed above |
| Google Gemini API | Creates translations and dictionary definitions | The text you submit |
| Google Cloud Text-to-Speech (with Gemini as a backup) | Reads translations out loud when you tap Speak Translation | The text being read |
| Google Cloud Run | Hosts Kano Konvert and keeps server logs | Basic logs, including IP address |
| Stripe | Processes Premium payments | Your payment details and email (collected by Stripe) |
| Resend | Sends emails from Kano Konvert: your rate alert emails (from alerts@kanokonvert.com) and internal notices to us about corrections and sign-ins | Your account email address, your alert details (such as your target rate), and correction text |
| ExchangeRate-API (open.er-api.com) and Frankfurter | Provide current and past USD/PHP exchange rates | A normal web request from your browser (no account info) |
| Content delivery networks (Google Fonts, jsDelivr, Tailwind CSS) | Deliver fonts and code libraries that Kano Konvert uses | A normal web request from your browser, including your IP address |
About Gemini: Google processes the text you submit to return a translation. Kano Konvert uses Google's paid Gemini API service. Under Google's terms for paid services, Google does not use the text you submit to improve its products. Google may keep it for a limited time to detect abuse and comply with the law, as its terms describe.
We may also share information if the law requires it, to protect people's safety, to protect our rights, or as part of a sale or merger of our business. If that happens, this policy will still apply to your information.
We don't sell your personal information, and we don't share it for targeted advertising.
How long we keep information
- Account, favorites, and rate alerts: until you delete them or your account is deleted (see "Deleting your account and data").
- "Who's online" records: deleted automatically after about a day.
- Free translate count records: deleted automatically once they haven't been used for 30 days. The record linked to your account is deleted when your account is deleted.
- Translation corrections: until we review them. Approved corrections are kept to improve translations and may be shown to other users (without your name or email). If you delete your account, approved corrections stay but are no longer linked to you.
- Payment records: kept for 7 years for taxes and accounting, or longer if the law requires. The record of a Lifetime purchase (tied to your Google account's email address) is kept for as long as we offer Kano Konvert, even if you delete your account, so Lifetime can be restored (see "Deleting your account and data"). Stripe holds your card details; we never see or store them.
- Server logs: kept by Google Cloud for about 30 days, then deleted automatically.
- Text you translate: we don't store it in your account. Our server may keep a short-term copy in memory to return the same translation faster. It clears when the server restarts.
- Information on your device: stays until you delete it, clear your browser's site data, or uninstall Kano Konvert.
Deleting your account and data
You can delete your account and the data tied to it at any time:
- Sign in, then tap Account at the top of the app, then Delete account.
- If you don't have an active Monthly or Yearly plan (for example, you're on the free plan or have Lifetime), your account is deleted right away. If you do have an active Monthly or Yearly plan, it won't renew, and you keep Premium until the end of the period you already paid for, with no refund for that period (see our Terms of Service). Your account is deleted on the date your plan would have renewed. Three days before that date, we email you the date your account will be deleted, with a Keep my account button. If you press it, your plan turns back on and renews as normal, and your account won't be deleted.
- When your account is deleted, we delete your account data: your account record (profile), favorites, rate alert, "who's online" record, your account's free translate count record, and any corrections you suggested that we haven't reviewed yet. Corrections we already approved and published stay in Kano Konvert to improve translations, but they are no longer linked to you. Copies that remain in server logs are deleted within 30 days.
The Delete account button in the app is the only way to delete your account. We can't delete accounts by email.
Some things we may need to keep, such as payment records for taxes (7 years), or information needed to prevent fraud or follow the law. If you bought Lifetime Premium, we keep the record of that purchase (tied to your Google account's email address) for as long as we offer Kano Konvert, even after you delete your account. If you later sign in again with the same Google account (same email address), we use that record to bring Lifetime back with no new charge, unless that payment was refunded (in full or in part) or disputed (charged back). If your Google account's email address has changed, email support@kanokonvert.com and we'll help restore Lifetime.
You can also:
- Remove a favorite or your rate alert in the app at any time.
- Turn off rate alerts with the one-click link in any alert email (this deletes your alert and its record), or by removing your rate alert in the app.
- Clear saved data on your device by clearing your browser's site data for Kano Konvert.
- Turn off notifications in your browser settings.
Children
Kano Konvert is not made for children under 13, and we don't knowingly collect personal information from children under 13. If you're in a country that sets a higher age for this, you need a parent or guardian's permission. If you believe a child under 13 has given us personal information, contact us and we will delete it.
Your privacy rights
Depending on where you live, you may have the right to:
- Know and access the personal information we have about you, and get a copy.
- Correct information that is wrong.
- Delete your information.
- Object to or limit how we use your information.
- Move your information to another service (data portability).
- Withdraw consent at any time, for example by turning off notifications.
- Complain to a privacy regulator.
To delete your account and data, use the Delete account button in the app (see "Deleting your account and data"). To use any of your other rights, email support@kanokonvert.com. We will reply within 30 days, or sooner if the law requires. We may need to confirm who you are first, usually by having you write from the email on your account. We won't treat you differently for using your rights.
Europe and the UK (GDPR / UK GDPR): we use your information to provide the service you asked for (contract), for our legitimate interests in running, securing, and improving Kano Konvert, to follow the law, and with your consent (for example, notifications). You can complain to your local data protection authority.
California and other U.S. states: you have the right to know, delete, and correct your personal information. We don't sell your personal information or share it for cross-context behavioral advertising, so there is nothing to opt out of. We don't track you across other websites, so we don't change anything when your browser sends a "Do Not Track" or Global Privacy Control signal.
Users in the Philippines
We respect the Data Privacy Act of 2012 (Republic Act No. 10173). If you are in the Philippines, you have the right to be informed, to access, to object, to correct, to have your data erased or blocked, to data portability, to claim damages, and to file a complaint with the National Privacy Commission. To have your account and data erased, use the Delete account button in the app. For your other rights, contact us first at support@kanokonvert.com and we will try to help.
International users
Kano Konvert is run from the United States, and our database and servers are hosted in the United States (Google Cloud, western U.S.). Our providers may also process information in other countries. Privacy laws there may be different from where you live. When you use Kano Konvert, your information will be sent to and handled in the United States.
How we protect your information
- Kano Konvert uses encrypted connections (HTTPS).
- Sign-in is handled by Google, so we never see your Google password.
- Our database has access rules meant to keep your favorites and alerts private to your account. "Who's online" records can be read only by our admins.
- Stripe, a certified payment processor, holds your card details, not us.
No online service is 100% secure. Please keep your Google account secure, and don't type sensitive personal information into translations.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. If a change is important, we will also tell you in Kano Konvert. If you keep using Kano Konvert after a change, the updated policy applies.
Contact us
Questions about privacy, or want to use your rights?
- Email: support@kanokonvert.com
- Company: The Ozark Valley Group LLC, Arkansas, USA
See also our Terms of Service and Support page.